Bill Payment Options

 We have several convenient methods for you to pay your utility bill. 


 Pay Online, Mobile Device or by Telephone

UTILITY bills can be paid with a check, savings, credit card or debit card by clicking the link below or by calling toll-free



 The first time will register; after that, payments are 3-easy steps. You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. 

Be sure to have your bill handy to provide your customer account number. 


Payment Service NetworkWe use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry. 


Automatic Payment 

Payments can also be made automatic through our office by withdrawal from your checking or savings account. To use this method, call our office at 608-634-3416 or download the Authorization for Direct Payment Form and return it to us.

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date.

Pay by Mail

Payment can be sent to:

Westby Utilities
200 N. Main Street
Westby, WI  54667

Please include the top stub of the bill to assure that your account is properly credited.

Pay in Person

During normal business hours (Monday – Friday, 7:30 a.m. – 4:30 p.m.) customers can make payments at our office, located at 200 N. Main Street, Westby.

After business hours, payments can be dropped off in one of the two night deposit boxes located at our office. There is one located to the right of the main entrance and one located in our drive through area.  

If you are paying in person, we currenly only accept cash or check payment. 


Budget Payment Plan

The Budget Payment Plan is offered to help customers combat large bills during high demand seasons by making a fixed monthly payment. The amount is determined by a computer generated 12 month average for customers who have more than 12 months of available usage. For customers who do not have 12 months of usage data, we use a fixed amount that is set by the utility. Budgets are reviewed every six months to ensure your payments remain accurate. Feel free to contact our office to see if you qualify and what your monthly payment would be, or bring this Application for Budget Payment Plan to our office at 200 N. Main St. Westby.